This Privacy Policy lets you know how we collect, use, share and protect information about you. By interacting with Portal Pharmacy through our stores, websites, mobile applications, and any other Portal Pharmacy affiliate sites where you may interact with Portal Pharmacy, you consent to the practices described in this privacy notice. Any changes in our Privacy Policy will appear on this page so that you are aware of the data we collect and how we use it.

In some circumstances, Portal Pharmacy's usage of your information will be subject to the requirements of the Health Information Portability and Accountability Act (commonly known as "HIPAA"). For example, if you log into your pharmacy account and submit information regarding a prescription order, that information is subject to HIPAA requirements. In those circumstances, Portal Pharmacy Notice of Privacy Practices and not this Privacy Policy will apply. If you have questions about which policy applies to the information you have submitted, please do not hesitate to Contact Us.

Our Privacy Guarantee

At Portal Pharmacy, we are committed to maintaining our customers' privacy. We take great care to safeguard the personal information that we collect to ensure that our customers' privacy is maintained. We have provided this notice to you to describe the information collection and use practices at Portal Pharmacy. This notice describes the choices you can make about the way your information is collected and used.

Your personally identifiable information is information that can be used to identify or contact you. Your name, home address, telephone number, and email address are examples of personally identifiable information. Personal information does not include aggregated or de-identified information.

Information We Collect:

We want you to understand how the information you provide to us is collected and used. When you interact with Portal Pharmacy or use our services, we collect certain information about you and the services you use. An example of using our "services" would be when you visit one of our stores or websites. We may collect and store information from you in the following situations:

Information you provide to us directly when you:

Information you provide through the use of our services, including:

Device Information

Log Information

Location Information

In-Store Cameras

Cookies, Web Beacons, and Similar Technologies:

Flash Cookies:

Information We Collect From Other Sources:

How We Use Your Information:

Our primary purpose in collecting information is to provide you with a safe, smooth, efficient, and customized experience. We may use your information in a variety of ways, including for the following purposes:

Product and Service Fulfillment

Our Marketing Purposes

Internal Operations

Prevention of Fraud and Other Harm

Legal Compliance

How We Share Your Information:

We do not sell, rent or loan your personal information to any non-affiliated third parties, except as described in this Policy. We will only share your information with companies, organizations, and individuals outside of Portal Pharmacy as described below:

When We Work With Service Providers

When We Work With Third-Party Partners

When Sharing is Required by Law or Helps Us Protect Our Interests

When We Work On Business Transactions

Non-identifiable or Aggregate Information with Third Parties

With Your Consent

Your Choices:

By interacting with any of the Portal Pharmacy Family of Companies as described above, you consent to the practices described in this privacy notice. However, we want you to know that you do have certain choices with regard to how your information is collected and used.

Email and Mobile Communications

Mobile Application

Online Tracking and Interest-Based Advertisements

Our "Do Not Track" Policy


Accessing and Updating Your Personal Information

Links to Third-Party Sites:

Our Services may contain links to, or otherwise, make available, social media sites and other third-party services, websites, and mobile applications that are operated and controlled by third parties. We do not take responsibility for the content or the privacy practices employed by other sites. Unless otherwise stated, any information you provide to any such third-party site will be collected by that party and not by Portal Pharmacy and will be subject to that party's privacy policy (if any), rather than this Privacy Notice. In such a situation, we will have no control over, and shall not be responsible for, that party's use of the Information you provide to them.

Location-Based Services:

When you download our mobile application, you can opt-in to location sharing for additional application capabilities. If you have opted-in to sharing your location information, we may use various technologies to collect your information as described in this policy to provide you with location-based services and content, including for marketing purposes. For example, using the Store Locator feature in our mobile application can allow you to quickly find the nearest Portal Pharmacy location. To learn how to opt out of sharing your location information with Portal Pharmacy, go to the "Your Choices" section of this Privacy Policy.

How We Protect Your Information:

Security Measures

Email Security

Children's Personal Information